Frequently Asked Questions

Everything you need to know about our premium kitchen and bath fixtures.

What materials are Kingston Brass faucets made from?

Most of our faucets are constructed from high-quality solid brass to ensure durability, longevity, and resistance against corrosion.

How long does shipping take for my order?

Standard orders typically process within 1-2 business days. Shipping times vary by location, but most customers receive their items within 5-7 business days.

Does Kingston Brass offer a warranty on its products?

Yes, we offer a 10-year limited warranty to the original consumer purchaser, covering defects in material and workmanship under normal residential use.

What is your return policy for home fixtures?

We accept returns within 30 days of delivery, provided the items are in their original packaging and have not been installed or used.

Are your products compliant with lead-free regulations?

Yes, all our kitchen and bathroom faucets are manufactured to meet or exceed federal and state lead-free requirements, including AB1953 and NSF/ANSI 61.

Can I purchase replacement cartridges or parts separately?

Absolutely. We stock a wide range of replacement cartridges, aerators, and mounting hardware to help you maintain your fixtures for years to come.